Privacy Policy
Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information when you use VoltGuard AI.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload electrical plans, or contact us for support.
Personal Information
- Name, email address, and contact information
- Professional credentials and company information
- Billing and payment information
- Communication preferences
Technical Information
- Electrical plans and project files you upload
- Usage data and analytics
- Device and browser information
- IP addresses and location data
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Analyze electrical plans for compliance violations
- Generate compliance reports and recommendations
- Provide customer support and technical assistance
- Send important service updates and notifications
- Improve our AI models and analysis accuracy
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for all data transmission
- AES-256 encryption for data at rest
- SOC 2 Type II compliance
- Regular security audits and monitoring
- Multi-factor authentication
5. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct or update your information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.
11. Contact Us
If you have any questions about this privacy policy, please contact us at:
- Email: privacy@voltguard.ai
- Address: VoltGuard AI Privacy Team